Welcome Back to the Y!

The YMCA of Northwest North Carolina is excited to welcome back its members!

Update as of 9/4/20:

Get excited! We are reopening most of our indoor wellness facilities in phases, starting with Robinhood Road Family YMCA, September 5. Please visit ymcanwnc.org/reopening for all important reopening information. And please let us know your intentions with your membership below.

Update as of 9/2/20:

We are finalizing our hours of operation and will share those by the end of the day tomorrow.

If you placed your membership on hold until we reopen, it will begin drafting again on your next scheduled draft date upon the reopening of your home branch. If you requested a hold date other than our reopening, it will begin drafting on your requested date. If you need to make other changes to your membership, you can fill out the form below or email us at memberservice@ymcanwnc.org. You may also call 336 777 8055 option 8 to leave a message and we will call you back as quickly as possible.

The first time you come, allow yourself enough time to sign our waiver if you haven’t done so already! If you’d like to sign the waiver beforehand, please click here.

Stay With Us

Please Make Your Membership Selection

Selection *

First
Last

 

Update as of 9/1/20:

The YMCA knows that a focus on physical — as well as mental, emotional, and spiritual — wellness is important now more than ever. That’s why we’re so excited to invite our members back inside our wellness facilities again so that they can continue to focus on their health in a safe, clean environment. We are working through the governor’s latest executive order to see what modifications we need to make to our reopening plan, as well as determining what staffing levels and additional cleaning we need to complete as part of a phased-opening approach. We will share more information about our reopening plans within the next 48 hours.

 

Update as of 8/28/20:

Beginning August 31, the Robinhood Road Family YMCA will offer indoor health and wellness exercise options for the purpose of serving members as prescribed or directed by a medical professional, in accordance with the Governor’s Executive Order 151, and meeting all requirements of the NC Department of Health and Human Services (DHHS).

More information on hours, what to bring, and what to expect is located here: https://ymcanwnc.org/medicalwellness/

 

Update as of 8/6/20:

On Wednesday, Governor Roy Cooper announced our state will maintain the current Phase 2 mandate for an additional five weeks. Unless allowed otherwise, this means the earliest our YMCA facilities could open for indoor fitness is September 12. While we are disappointed with the outcome of the governor’s decision, we will only operate our indoor facilities in a safe, responsible manner when we are allowed to do so. The Y has and always will be more than a gym.

As a partner in community health, we will continue working hard to ensure an environment that is clean and safe for everyone while following all federal, state, and local mandates. We’ll keep you updated on our plans to reopen our fitness centers, as we know the Y is a safe place to be. Until then, we encourage you to take care of your spirit, mind, and body by joining us for online or outdoor group exercise classes, swimming, and e-learning academy for your children.

E-Learning Academy

We are pleased to offer a distinctive, whole-student learning approach for K-12 students impacted by COVID-19. The E-Learning Academy will take place in multiple area YMCA facilities and has been designed to support the online education and instruction your student will receive from school this fall.

The YMCA E-Learning Academy features:

  • Safe, WiFi-connected environment for students to complete school-assigned online instruction
  • On-site education support and tutoring
  • Peer connection and social-emotional development including CircleUp check-ins
  • Y Selectives, including fitness and athletic training, arts and hobbies, leadership development, and more

More information is available here.

 

Update as of 6/25/20:

On Wednesday, Gov. Roy Cooper announced our state will maintain the current safer-at-home Phase 2 mandate for an additional three weeks. Unless allowed otherwise, this means the earliest our YMCA facilities could open for indoor fitness is July 17.

As a partner in community health, we will continue working hard to ensure an environment that is clean and safe for everyone while following all federal, state, and local mandates. We’ll keep you updated on our plans to reopen our fitness centers, as we know the Y is a safe place to be. Until then, we encourage you to take care of your spirit, mind, and body by joining us for online or outdoor group exercise classes, swimming, and summer day camp and overnight camp options for your children. We are thrilled to begin offering outdoor group exercise classes at the Stokes Family YMCA, and we will open the indoor pool at the Yadkin and Davie Family YMCAs. We will have more information on these opportunities in the near future.

The governor also announced a statewide issue on masks to help slow the spread of COVID-19, which goes into effect Friday, June 26, at 5:00pm. Based on the language of the executive order, masks won’t be required during exercise, but we encourage members to wear them before and after each class and while coming into our indoor pool spaces when they can’t maintain 6 feet or more of physical distancing — or if they have an exemption. Day and overnight campers over the age of 11, unless they have an exemption, will be asked to wear them indoors and outdoors when physical distancing of 6 feet or more is not possible.

While we’re disappointed not to resume indoor fitness, that’s only part of what the Y means to the community. We’ve always been more than just a gym. You help us fill gaps and strengthen community in ways that no other organization can, and our work is needed now more than ever. Thank you for staying with us and for your belief and trust in knowing that the Y is a safe place.

Our reopening plan is in accordance with state and local guidelines, as well as best practices from organizations such as the Centers for Disease Control. Our utmost goal is ensuring the health, safety, and wellbeing of our members and staff.

As part of Phase 2 of Gov. Roy Cooper’s Executive Order, the Y and other indoor fitness centers are not allowed to open their entire building to general membership usage but we are pleased to welcome back the following programs: 

Outdoor Group Exercise Classes currently at the Davie, Jerry Long, Kernersville, Robinhood, Stokes, William G. White, Jr., Wilkes, and Yadkin Family YMCAs

Outdoor Specialty Training/Boot Camps are currently at the Davie, Jerry Long, and Wilkes Family YMCAs. More Outdoor Specialty Training/Boot Camps are coming in August at the Kernersville, Robinhood, Stokes, William G. White, Jr., and Yadkin Family YMCAs. 

Outdoor Personal Training is currently at Jerry Long, Kernersville, Robinhood, and Wilkes Family YMCAs, and is coming to Stokes, William G. White, Jr., and Yadkin Family YMCAs in August.

Swimming Lanes currently at the Davie, Jerry Long, Kernersville (indoor community pool and outdoor pools), Statesville, Stokes, William G. White, Jr., Wilkes and Yadkin Family YMCAs.

Summer Exploration Academies/Day Camp currently at the Alexander County, Davie, Jerry Long, Kernersville, Statesville, Stokes, William G. White, Jr., Wilkes, Winston Lake Family YMCAs. Visit ykidscamp.org for more information and to sign up today!

YMCA Camp Hanes: YMCA Camp Hanes is now open for day camp and overnight camp. Visit ymcacamphanes.org to register!

Meal Distribution Sites: Although we are returning attention to some wellness amenities for our members, our commitment to serving our neighbors in the community will not cease. We will continue to host meal distribution sites at the Winston Lake and Fulton Family YMCAs with other local partners and organizations.

Please note effective June 23: Reciprocal memberships and guests now have access to our branches. Guests must be with a YMCA of Northwest North Carolina member, pay applicable fees and sign a waiver. Click here for more information on being a guest at any of our YMCAs and how to pay and sign your waiver ahead of time

Members must have an active Y membership in order to participate in group exercise classes, outdoor personal training and swimming. If your membership was on hold, it will automatically be removed as soon as you check in, so you do not have to communicate with us prior to coming.

Although things may look and feel a little bit different right now, it has never felt better welcoming our members back to the YMCA!


Outdoor Group Exercise Classes

You MUST reserve your spot ahead of time – more on that below. The first time you come, allow yourself enough time before class to sign our waiver! If you’d like to sign the waiver beforehand, please click here.

Locations: Davie, Jerry Long, Kernersville, Robinhood Road, Statesville, Stokes, William G. White, Jr., Wilkes, and Yadkin Family YMCAs

Click here for more details on what to bring and what to expect.

Reserve Your Spot

For the health and safety of our members and staff — and the community at large by extension — we are asking all members to reserve their spots in outdoor group exercise classes online or through the YMCA of Northwest North Carolina’s mobile app. Scroll down for more information on how to do both.

 

 

 

We are committed to ensuring you have opportunities to focus on your health and well-being, that’s why we are excited to offer our Outdoor Specialty Training/Boot Camps and Outdoor Personal Training Programs!

Outdoor Specialty Training/Boot Camps are currently at the Davie, Jerry Long, and Wilkes Family YMCAs. More Outdoor Specialty Training/Boot Camps are coming in August at the Kernersville, Robinhood, Stokes, William G. White, Jr., and Yadkin Family YMCAs. 

Outdoor Personal Training is currently at Jerry Long, Kernersville, Robinhood, and Wilkes Family YMCAs, and is coming to Stokes, William G. White, Jr., and Yadkin Family YMCAs in August.

Davie Family YMCA
Click here for more information, or contact Adam Cardwell at a.cardwell@ymcanwnc.org

Jerry Long Family YMCA
Click here for more information, or contact Adam Cardwell at a.cardwell@ymcanwnc.org

Kernersville Family YMCA
Click here for more information, or contact Steven Britton at s.britton@ymcanwnc.org 

Robinhood Road Family YMCA
Click here for more information, or contact Heather Mosteller at h.mosteller@ymcanwnc.org 

Stokes Family YMCA
Click here for more information, or contact Steven Britton at s.britton@ymcanwnc.org 

Wilkes Family YMCA
Click here for more information, or contact Lisa Beard at lisa.beard@ymcanwnc.org 

William G. White, Jr. Family YMCA
Click here for more information, or contact Heather Mosteller at h.mosteller@ymcanwnc.org 

Yadkin Family YMCA
Click here for more information, or contact Adam Cardwell at a.cardwell@ymcanwnc.org

Members, Know Before You Go

  • Register today online at ymcanwnc.org or email your local Regional Wellness Experience Director for additional information.
  • Arrive 15 minutes early in order to get checked in and to fill out a waiver (if you haven’t done so already) so you don’t miss any of your workout.
  • Members must show their membership card or mobile app barcode in order to be admitted into any outdoor fitness program.
  • Restrooms and locker rooms are NOT open during this time. Please plan to arrive in your workout clothes.
  • Outdoor classes and Personal Training sessions will be held in our parking lots and fields.
  • Kids Zone (Child Watch) is currently closed.
  • Classes will happen rain or shine! In case of severe weather, classes will be canceled at least one hour in advance. Your trainer will communicate any class changes to you. Stay tuned to our Facebook and Instagram pages for the latest updates.

Staying Safe and Clean

  • Physical Distancing – 10 foot physical distancing will be enforced. Group sizes will not exceed 10 for all Outdoor Specialty Training/Boot Camps
  • Staff will disinfect all equipment before and after each use.
  • Hand sanitizer – There will be hand sanitizer for use before and after your class or training session.
  • Personal Trainers will wear a mask during all one-on-one and small group training. See more about masks below.

What to Bring With You

  • Yoga mat
  • Water bottle (refills will not be available at the Y)
  • Sunscreen
  • Towel
  • Face mask (not required while exercising, but recommended when you’re with groups of people and checking in)

Swimming

You MUST reserve your spot ahead of time – more on that below. The first time you come, allow yourself enough time before your time slot to sign our waiver! If you’d like to sign the waiver beforehand, please click here.

Locations:
Davie, Jerry Long, Kernersville, Statesville, Stokes, William G. White, Jr., Wilkes and Yadkin Family YMCAs.

Please note: Effective June 23, the red band swim policy has been updated:

  • We will maintain our 1 adult to 2 red band swimmers/nonswimmers without life jackets.
  • We will allow a 1 adult to 4 red band swimmers/nonswimmers as long as all children are in life jackets.
  • We will now be able to provide life jackets (upon parent request) to those red band/nonswimmers that need one. These will be properly sanitized between guests.

Pool Hours

Davie Family YMCA

Monday – Friday: 7:00am-12:00pm and 3:00-7:00pm
Closed for cleaning and Summer Exploration Academy participants from 12:00-3:00pm)
Saturday: 8:00am – 4:00pm (Closed 12:00-12:30pm for cleaning)

Jerry Long Family YMCA

Monday – Friday: 7:00am – 8:00pm
(Lap and Program pools closed for cleaning 12:00-1:00pm and Program Pool closed for Summer Exploration Academy participants 1:00-3:00pm)
Saturday: 8:00am – 4:00pm
Sunday: 12:00pm – 5:00pm

Kernersville Family YMCA

Outdoor Pool

Monday-Friday: 11:00am-6:00pm
Saturday: 11:00am-4:00pm
Sunday: 12:00-4:00pm

Community Pool

Monday-Friday: 7:00am-8:00pm
Saturday: 8:00am-4:00pm
Sunday: 12:00-4:00pm

Statesville Family YMCA

Monday – Friday: 7:00am – 12:00pm and 12:45-7:00pm (Closed for cleaning 12:00-12:45pm)
Closed Wednesdays and Thursdays from 2:00-4:00pm for Summer Exploration Academy participants
Saturday: 8:00am-12:00pm and 1:00-4:00pm
Sunday: 1:00pm – 4:00pm

Stokes Family YMCA

Mon – Fri: 7:00am – 12:00pm and 3:30-8:00pm
(Closed 12:00-3:30pm for cleaning and Summer Exploration Academy participants)
Saturday: 8:00am – 4:00pm
Sunday: 12:00 – 4:00pm

William G. White, Jr. Family YMCA

Monday-Friday: 7:00am-12:00pm and 1:00-8:00pm
(Entire pool closed for cleaning 12:00-1:00pm and Open Shallow Area closed 1:00-3:00pm for Summer Exploration Academy participants)
Saturday: 8:00am – 4:00pm
Sunday: 12:00pm – 4:00pm

Wilkes Family YMCA

Indoor Pool

Monday-Friday: 7:00am-12:00pm and 4:00-6:00pm
(Closed from 12:00-4:00pm for cleaning and Summer Exploration Academy participants)
Saturday: 8:00am-1:00pm

Water Park

Monday-Friday: 10:00am-1:30pm and 4:00-5:30pm
(Closed for Summer Exploration Academy participants from 2:00-4:00pm)
Saturday: 10:00am-1:00pm

Yadkin Family YMCA

Monday-Saturday: 9:00am-12:00pm

Click here for more details on what to bring and what to expect.

Reserve Your Spot

For the health and safety of our members and staff — and the community at large by extension — we are asking all members to reserve their lap lanes online or through the YMCA of Northwest North Carolina’s mobile app. More information on how to do that is below:

 


Reserving Your Spot

We also want to thank you for your grace and patience as we fully utilize our online reservation system for group exercise and introduce this for our swim lane reservations. In order to comply with physical distancing requirements from the State of North Carolina, we must set limits on our capacity, and a reservation system is the only way to accomplish this in the short term.

Reserve your spot online via each branch’s schedule page, click here to access each branch’s page. If you do not have our mobile app, you can download it for iPhone here, or for Android devices here. If you do not have access to a computer, call 336-777-8055, option 8 to get registered. Note that this number is staffed Monday-Friday, 8:00am-5:00pm and Saturday-Sunday 12:00-4:00pm. Classes open up 24 hours ahead of time. For more detailed instruction on how to reserve your spot, please click here.

To ensure you have a reservation, here are a couple reminders to look for when registering via the app:

If you do not see this notification pop up on your phone once you register for the class through the app, you are not registered for the class (pictured at right for Apple and Android devices). If your email address has been entered correctly and your email security system allows a confirmation, you should also receive an email confirmation as well.

 

If you are added to the waitlist, you will see this notification (pictured right for Apple and Android). If a confirmed participant cancels their reservation, you will immediately be moved into the class and will receive email confirmation if your email address is correct and security allows.

If you’re not getting the email confirmations, one of the reasons could be that the email is being blocked by your email server. You can fix this by adding noreply@consoria.com to your safe senders list.

We just launched some recent updates to our app to help your experience:

  • Separate entry fields for your first and last name
  • Email validation: this ensures the correct email is entered so you get a confirmation
  • Quick date of birth entry. We need this field to check on your membership status
  • The ability to see if a class is full on the app before you try and make a reservation.

Thanks again for being a member of the Y family!

 


Frequently Asked Questions

Q. I don’t see my YMCA branch on this list. When will they begin to offer programs?
A. Like all businesses that have been affected by this pandemic, we are trying to balance program and class offerings with staff availability. It is our plan to reopen more of our branches as we finalize schedules. But don’t let that hold you back from returning to the Y! As a YMCA of Northwest North Carolina member, you can access any branch in our Association as part of your membership so sign up for a swim time or a group ex class today!

Q: Why do I need to register for a swim lane or group exercise class?
A: In order to maintain physical distancing for the health and safety of our members, we have to limit the amount of people we have in an area at all times. By requiring registration for each of our group ex classes and swim lanes, we can ensure that you have an open slot in the class that you want to attend or at the time that you want to swim. Each class will accommodate up to 25 people with 10’ for physical distancing, and 1 reservation (up to 6 people from the same household) will be allowed per swim lane.

Q: Are members required to wear Personal Protective Equipment (PPE)?
A: On June 26, the governor announced a statewide issue on masks to help slow the spread of COVID-19. Based on the language of the executive order, masks won’t be required during exercise, but we encourage members to wear them before and after each class and while coming into our indoor pool spaces when they can’t maintain 6 feet or more of physical distancing — or if they have an exemption.

Q: I put my membership on hold during the temporary closure. How can I reactivate it, or will it do so automatically?
A: The hold on your membership will automatically be removed as soon as you take a class or swim in a lane, so you do not have to communicate with us prior to registering for your class.  

Q: How to reserve your spot in class or a lap lane in the pool:
A: You have two ways to sign up for your group exercise classes and/or a lap lane in the pool: the website and the mobile app. If you do not have our mobile app, you can download it for iPhone here, or for Android devices here.

THE WEBSITE:

  1. Go to our website: ymcanwnc.org
  2. Click “schedules” and then select your branch
  3. Scroll down to find your class.
  4. Select “reserve spot”
  5. Complete the form by filling out your name, email and birth date.
  6. You will receive a confirmation email!

*Classes and lanes cannot be reserved more than 24 hours in advance.

THE APP:

  1. Go to the YMCA NWNC App on your phone
  2. Click schedules and then go to Filter (in the lower right hand corner) to choose your location.
  3. Scroll down to find your class.
  4. Click the second icon on the right that looks like a piece of paper (the top icon will add the class to your schedule).
  5. Complete the form by filling out your name, email address, and date of birth.
  6. You will receive a confirmation email!

*Classes and lanes cannot be reserved more than 24 hours in advance.

Please note: If you arrive at a class or a lap lane and see that it is open, you are more than welcome to join the class or use the lane. However, you may want to double check the app to make sure it is not already full.

Q: What if I don’t have access to a computer or phone to register?
A: For those that do not have access to a computer or smartphone to register online, you can contact our Member Services Team at 336-777-8055, Option 8 and they will get you registered. The team is only available from 8am-5pm Monday-Friday and Saturday-Sunday 12:00-4:00pm.

Q: What time should I arrive before my class or my time slot? What happens if I’m late?
A: Arrive about 15 minutes early in order to get checked in and to fill out a waiver so you don’t miss any of your workout or swim time. If you are more than 10 minutes late for your reservation, you will lose your spot in your outdoor group exercise class, your pool deck reservation, or your exclusive use of a swim lane.

Q: Can I bring a guest with me to swim or attend a group exercise class?
A: Guests may attend only with a YMCA of Northwest North Carolina member at this time. If any guests are interesting in joining so they can come whenever they want, we’re happy to help them with that! They can sign up at ymcanwnc.org/join

Q:  If the main entrance is closed, how do I get into the pool?
A: Each of our branches has an access door for the pool area. Look for signage that points you to the check-in at the following locations:

Davie: The pool door is the far right of the building directly into the pool area, please follow the signs.

Jerry Long: The new entrance is to the left of the main door (this is in the new expansion area) on the front of the building.

Kernersville: The outside pool entrance is at the back of the branch by the outdoor pools.

Statesville: The pool door is to the right of the main entrance, please follow the signs.

Stokes: The pool door is to the right of the main entrance on the side of the building.

William G. White, Jr.: The door is by the handicap accessible ramp that is by the Brenner FIT Kitchen entrance at the front of the building.

Wilkes: Aquatic check in is in our immediate front lobby. Indoor pool guests will enter and exit the same way, water park guests will exit off of the outdoor pool deck. The sidewalk is painted with social distancing dots, and arrows clearly mark entrance and exit.