We Are Reopening Facility Operations

Welcome back! The YMCA of Northwest North Carolina is thrilled to reopen our branches — with some restrictions — under Governor Cooper’s most recent Executive Order. Branches will open with modified services and amenities, enhanced cleaning protocols and new guidelines for members and staff.

If you placed your membership on hold until we reopen, we will begin drafting membership fees again on your next scheduled draft date upon the reopening of your home branch. If you requested a hold date other than our reopening, it will begin drafting on your requested date. If you need to make other changes to your membership, you can fill out the form here, or email us at memberservice@ymcanwnc.org. You may also call 336 777 8055 option 8 to leave a message and we will call you back as quickly as possible.

Thanks for your support of the Y! We can’t wait to see you in the branch!

YMCAs Resuming Operations At This Time

Alexander County Family YMCA
Opening Monday, September 14
Monday-Friday 7:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-1:00pm
Stokes Family YMCA
Opening Tuesday, September 8
Monday-Friday 7:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-1:00pm
Davie Family YMCA
Opening Monday, September 14
Monday-Friday 7:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-1:00pm
William G. White, Jr. Family YMCA
Opening Tuesday, September 8
Monday-Friday 5:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-4:00pm
Sunday 12:00-4:00pm
Jerry Long Family YMCA
Opening Tuesday, September 8
Monday-Friday 5:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-4:00pm
Sunday 12:00-4:00pm
Wilkes Family YMCA
Opening Tuesday, September 8
Monday-Friday 7:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-1:00pm
Kernersville Family YMCA
Opening Monday, September 14
Monday-Friday 7:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-1:00pm
Winston Lake Family YMCA
Opening Monday, September 14
Monday-Friday 8:00-11:00am
Robinhood Road Family YMCA
Opening Saturday, September 5
Monday-Friday 5:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-4:00pm
Sunday 12:00-4:00pm
Yadkin Family YMCA
Opening Monday, September 14
Monday-Friday 7:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-1:00pm
Statesville Family YMCA
Opening Tuesday, September 8
Monday-Friday 7:00am-1:00pm and 4:00-8:00pm
Saturday 8:00am-1:00pm

 

Keeping You Safe

There’s new information you should know before you come to a YMCA work out. We’ve enhanced our cleaning protocols and implemented new guidelines and safety precautions in our facilities. Please click here to learn more.

The first time you come, allow yourself enough time to sign our waiver if you haven’t done so already, If you’d like to sign the waiver beforehand, please click here.

 

Frequently Asked Questions

Q: My YMCA isn’t on the list for reopening. When will it open, and can I use other YMCAs until then?
A: We are still working on reopening plans for the following branches:
Fulton Family YMCA – we are starting outdoor group exercise classes Tuesday, September 15!
Innovation Quarter YMCA
Wells Fargo Express YMCA
Wilkes Express YMCA

Once we have more information about wellness services at these locations we will share it as soon as possible. Your membership gives you access to other YMCAs in our association. So even if your home YMCA has not reopened yet, you can use others nearby that have reopened.

Q: Why are the YMCAs operating on different hours, with a three-hour break in the middle of the day?
A: Our limited hours are based on current staffing levels. The brief closure in the middle of the day is to allow time for staff to conduct a thorough cleaning of the facility. We will constantly monitor usage at each Y and determine if the hours need to be updated.

Q: Are we required to wear masks while we’re working out?
A: Members are not required to wear masks while engaged in strenuous exercise. However, members need to wear masks at all other times, unless they have an exemption. 

Q: Do I still need to bring in a doctor’s note?
A: No, the above branches will be open to all members and guests on the above dates.

Q: Are you offering Child Watch/Kids Zone while parents exercise?
A: We are not able to offer Child Watch/Kids Zone at this time due to staffing needs. 

Q: Will gymnasiums be open, too? What about the walking lanes above the gyms?
A: Our E-Learning Academies are using gymnasium spaces, so gymnasiums will not reopen at this time. All walking tracks will be open immediately with the exception of Statesville Family YMCA, which will open later in the week.

Q: What other areas are unavailable?
A: Other spaces and services that will remain closed for now are lockers, showers, saunas, whirlpools, steam rooms, racquetball and squash courts, and lobbies (which includes coffee) because physical distancing cannot be maintained. The towel service and hydromassage at the William G. White, Jr. Family YMCA is also on hold during this time.

Q: What do I need to bring with me?
A: Please bring your mask, as well as a water bottle (water fountains are closed off at this time). Bottle filling stations will be available. Please bring a mat or towel if you are participating in our Indoor/Outdoor Yoga, Pilates, BODYFLOW, CXWORX or BODYATTACK classes. 

Q: How often will the facility be cleaned?
A: In addition to cleaning the facility during the three-hour closure, staff will routinely clean spaces in the building throughout the day — as well as prior to opening and at closing each day. If you’re planning on using equipment, you will be given a spray bottle upon arrival that you will keep with you throughout your visit. (If you’re taking a group exercise class, you will not need a bottle.) Please return the bottle to the designated location.

Q: Can guests come to the YMCA?
A: Yes, guests can come to the YMCA. 

Q: Can members rent out spaces for events?
A: We are not allowing rentals to members at this time. 

Q: How will reopening affect swimming lanes at the pool?
A: Hours for pools across our association will change to match the new operational hours (once that Y reopens). Due to current staffing levels, we won’t be able to operate the pools on different hours from the indoor wellness facilities. On the day each branch opens, all of our lane reservations will be maxed at 2 members per lane.

Q: Are Outdoor Group Exercise classes going to continue?
A: Yes! These classes will continue during the reopening process. We will also bring back indoor group exercise classes. Both indoor and outdoor classes will require reservations. 

Q: Do I need to reserve a spot to visit the Y?
A: No, you do not need a reservation to use the indoor facilities at this time. 

Q: Do I still have to reserve a spot in the pool?
A: Yes, the reservations system for the pool will remain in place. 

Q: There have been issues with the reservation system and mobile app in the past. Have those problems been resolved?
A: We are still working on these issues, and we are in the process of transitioning to a new reservation system. If you are having mobile app issues, please visit ymcanwnc.org/schedules to make reservations in the meantime.